Tiers

Three tiers. Start free.

Your plan belongs to your company, so everyone at your shop shares it. On a paid plan, your Support Contacts get a guaranteed response from the FabIS team.

We work alongside Tekla support. FabIS Support is coaching and community from Fabrication Information Systems. Tekla's own support team handles software defects, licensing, and installation. When a question belongs with them, we'll say so on the thread and point you there, so you're never waiting on the wrong people. Go to Tekla support.

Community

Free

Free for every approved shop. Not a trial.

Who it is for

Any shop running Tekla PowerFab, client or not.

Join the shops running PowerFab every day. Ask, answer, and search everything that's been solved.

Ask and answer questions in the members' forum
Answers from other shops running PowerFab every day
Search every answer that's been posted
The public library of documents and links
Answers from the FabIS team on public threads, when we can. Every answer stays searchable.
Webinar announcements, so you know what's coming

Request an account

Support

Paid plan

Per company. Sign up free to see pricing.

Who it is for

Shops that want the FabIS team on call for their questions.

Everything in Community, plus a private space for your shop and a guaranteed response to your Support Contacts' questions.

Everything in Community
Response guaranteed within two business days on questions your Support Contacts post, public or private
A private space for your company, seen only by your people and the FabIS team
An email when a thread of yours is answered, plus a digest of what's new, daily or weekly
Webinars at least quarterly, plus one when a major PowerFab version ships, with recordings
The client library
A screen-share session when a question can't be solved in writing, at our discretion
A PowerFab usage assessment when you sign up and again in month 11, with a 30 to 60 minute review
Three Support Contacts. Your account owner can change them at any time

Your Support Contacts get the guarantee wherever they post, even in the public forum. If another shop answers first, great. We still follow up inside the same window.

Start free, then upgrade

Fractional PowerFab Administrator

By application

Per company. Sign up free to see pricing and apply.

Who it is for

Shops we've worked with onsite that are past training and want ongoing coaching.

Everything in Support, with FabIS acting as the PowerFab administrator you don't have on staff.

Everything in Support
Response guaranteed by the next business day, public or private
Up to four hours of sessions a month, usually two 2-hour sessions. Unused time doesn't roll over
Five Support Contacts instead of three

Apply once you're signed in. We review every application, and if training or Support would serve you better right now, we'll tell you.

Start free, then apply

Why a few named contacts, and not everybody

On a paid plan, everyone at your company can read and post in the forum and in your private space. Your Support Contacts are the ones whose questions get the guaranteed response, and who can be offered a session.

That is deliberate. Questions get better when they pass through someone at your shop who has already tried the obvious thing, and the answer only has to be given once. Your account owner picks the contacts and can change them at any time.

How the paid tiers are set up

Once you're signed in, you can see pricing and ask to change your plan. There's no online checkout: we send you the agreement and an invoice, and switch your plan on once it's paid.

One entitlement is automatic: after a multi-day onsite engagement, your company gets Support for 30 days from the last day we were there, and then drops back to Community unless you subscribe. Nothing to sign up for and nothing to cancel.

Questions about a tier? [email protected]

Questions

Who is this for?

Any shop running Tekla PowerFab. Community is open to everyone, client or not, and you don't have to buy consulting to ask a question. Support is for shops that want a guaranteed response from FabIS, and Fractional Administrator is by application.

What does it cost?

Community is free. Prices for Support and Fractional Administrator are shown once you're signed in, and registering costs nothing.

Is it per person or per company?

Per company. Everyone at your shop registers under one company and shares its plan. On a paid plan, the guaranteed response is for your Support Contacts' questions.

Why only a few Support Contacts?

Because questions should funnel through people who have already tried to answer them internally. It keeps the forum useful and it keeps the answer from having to be repeated four times. Your account owner can swap contacts whenever they want.

How do we get the Fractional Administrator tier?

Apply once you're signed in. It's for shops we've worked with onsite that are past training and want ongoing coaching. We review every application, and if training or Support would help more right now, we'll tell you.

How do I pay?

There's no online checkout. When you ask to change your plan, we send you the agreement and an invoice, and switch your plan on once it's paid.

What happens if we stop paying?

Your company drops to Community. The private space and its threads go read-only rather than being deleted, and your Support Contact flags are kept so a renewal puts everything back.

What if a question is bigger than a thread?

We offer a screen share from the thread when writing is not getting there. For a Community company that offer may be a paid one-off session at our normal rate instead; for a shop that is not a FabIS client, that is the exception. Either way the offer comes from us — sessions are not requestable.

Does a Pulse subscription include Support?

No. Pulse and Support are separate. Your company can hold either, both, or neither.

From FabIS

FabIS Pulse

Available now

Your whole shop, at a glance.

FabIS Pulse reads your Tekla PowerFab data and turns it into a handful of clear screens — estimating, production, project management, purchasing, inventory, and inspections. The health of your shop and your projects, without pulling 20 reports.

Request a demo

Running in shops today. Installs beside PowerFab, reads, and never writes.

8 focused dashboards
Read-only — never writes your data
Runs in your shop
Minutes from install to dashboards

Start with an account

Registration is free and open to any shop running PowerFab. Start in Community, then change your plan from your account whenever you're ready.

Request an account

Already have one? Sign in