FabIS Support

FabIS Support · Powered by Fabrication Information Systems

PowerFab answers, in one searchable place.

A closed forum for shops running Tekla PowerFab, run by the consultants who implement it. Ask the shops who do this every day, free. Paid plans add a private space for your shop and a guaranteed response from the FabIS team.

Coaching on running your shop in PowerFab, from the consultants who implement it. Tekla support handles software defects, licensing, and installation.

Free to join

Community costs nothing, and it's not a trial

Shops like yours

answering each other every day

The FabIS team

the consultants who implement PowerFab

We work alongside Tekla support.

FabIS Support is coaching and community from Fabrication Information Systems. Tekla's own support team handles software defects, licensing, and installation. When a question belongs with them, we'll say so on the thread and point you there, so you're never waiting on the wrong people.

What we cover is the how: setup, workflow, and getting PowerFab to fit the way your shop actually runs.

Go to Tekla support

This is not training either.

FabIS Support answers the intermediate and advanced questions that come up once PowerFab is running your shop. Teaching the software itself — the setup, the first jobs, getting your people confident in it — is a different job, and we do it in your building rather than in a thread.

If you need the basics, a forum is the slowest way to get them. Say so and we will talk about coming out instead; onsite work is quoted separately.

Ask about onsite work

Three tiers

Start free. Grow into the help your shop needs.

Join Community at no cost. Step up to Support for a guaranteed response and a private space for your shop, or apply to have FabIS act as your PowerFab administrator. One plan covers everyone at your company.

Community

Free

Free for every approved shop. Not a trial.

Join the shops running PowerFab every day. Ask, answer, and search everything that's been solved.

  • Ask and answer questions in the members' forum
  • Answers from other shops running PowerFab every day
  • Search every answer that's been posted
  • The public library of documents and links
What Community includes

Support

Paid plan

Per company. Sign up free to see pricing.

Everything in Community, plus a private space for your shop and a guaranteed response to your Support Contacts' questions.

  • Everything in Community
  • Response guaranteed within two business days on questions your Support Contacts post, public or private
  • A private space for your company, seen only by your people and the FabIS team
  • An email when a thread of yours is answered, plus a digest of what's new, daily or weekly
What Support includes

Fractional PowerFab Administrator

Apply

By application

Per company. Sign up free to see pricing and apply.

Everything in Support, with FabIS acting as the PowerFab administrator you don't have on staff.

  • Everything in Support
  • Response guaranteed by the next business day, public or private
  • Up to four hours of sessions a month, usually two 2-hour sessions. Unused time doesn't roll over
  • Five Support Contacts instead of three
What Fractional PowerFab Administrator includes

How it works

Ask in public first. Escalate only when it needs it.

1

Request an account

Your name, work email, company, and what you do. Once you're approved, you're in the forum.

2

Ask in the open

The public forum is the default for everyone, paid or free. Other shops get first crack at the question, and the answer stays searchable for whoever hits it next.

3

Escalate when it needs it

On a paid plan, your Support Contacts' questions get a guaranteed response from FabIS, public or private. When writing isn't getting there, we can offer a screen share.

Who we are

The people behind the answers

FabIS Support is run by the team at Fabrication Information Systems. We've implemented PowerFab in shops across the country, and we're the ones answering your questions.

Ricky Horton

Ricky Horton

Founder

Ricky has over 30 years in steel fabrication. After helping grow a fabricator from 10 to over 100 employees, he started Fabrication Information Systems in 2019 to focus on Tekla PowerFab, and has since implemented it in over 100 shops in the U.S. and abroad.

Jason Eatherton

Jason Eatherton

PowerFab consultant

Jason brings shop-floor and software experience together. He worked extensively with FabTrol and then PowerFab, and at TrueNorth Steel he worked across six fabrication shops. Today he helps shops get the most out of PowerFab through implementation, training, and best practices.

Chris Randolph

Chris Randolph

PowerFab integrations and implementation

At Tekla, Chris designed and built nearly every major integration between PowerFab and other systems. Today he helps shops set up PowerFab and connect it to their machinery, nesting software, accounting, and ERP.

More from FabIS

Built by the same people who answer your threads.

Support is one module of a family that runs beside Tekla PowerFab. Each one reads your PowerFab data, and none of them asks you to leave it.

Available now

FabIS Pulse

Your whole shop, at a glance.

FabIS Pulse reads your Tekla PowerFab data and turns it into a handful of clear screens — estimating, production, project management, purchasing, inventory, and inspections. The health of your shop and your projects, without pulling 20 reports.

8 focused dashboardsRead-only — never writes your data
Request a demo
In pilot

FabIS SubSync

Send the job to your sub. Get the progress back.

Import the combined material for a subbed-out package straight from the fabricator's PowerFab into the sub-fabricator's, so nobody keys it in again. Then station completions and shipping flow back, and the GC sees the work move without anyone typing it twice. Building the package only reads PowerFab; nothing is written until you say so.

Combined material, imported into the sub's PowerFabStation and shipping sync back
Talk to us about SubSync
Launching soon

FabIS Time

Shop-floor time, typed once.

Name-and-PIN punches in under five seconds on a wall iPad or a worker's phone. A supervisor fixes and approves the day, and the hours go into PowerFab through its own API — once, and never unreviewed. PowerFab stays the system of record.

Punch in under five secondsWorks offline, forwards later
Talk to us about Time
Coming

Ask FabIS

Ask about your own shop, in plain English.

“Which jobs are burning hours faster than the estimate?” Ask it in the app and get an answer grounded in your PowerFab data instead of raw SQL. Every answer shows the jobs and rows it came from, and nothing writes back without a person clicking OK.

Ask in plain English, in the appAnswers cite the rows behind them
Join the pilot list
Coming

FabIS Shop Floor

Scan a piecemark with any phone. No scanners, no printers.

Scan piecemarks with the camera on any phone or tablet, with no barcode scanners or label printers to buy. Look up a piece to see where it is and what's next, record an inspection with a photo of the weld, build and ship loads from the dock, and move material without walking to the office. Time is recorded automatically as people work, and it flows back to estimating so you can see where your estimates need to change.

Scan piecemarks with a phone cameraNo barcode scanners or label printers
Talk to us about the Suite

Everything here is from Fabrication Information Systems, and nothing here is required to use Support.

Ask your first question

Registration is free and open to any shop running PowerFab. You start in Community, with no card and no obligation to become a client.

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